12/30/2003

The Resident: Select Resident... Alex Jones Any Resident Demo Resident Jon Smith Mike Crouch

For a complete set of instructions, click here.

Residents must be able to demonstrate interpersonal and communication skills that result in effective information exchange and teaming with patients, their families, and professional associates

Competency:

Communicate effectively to create and sustain a therapeutic relationship with patients and families.

Knowledge/Skills/Attitudes Benchmarks:

Obtains historical information from appropriate individual (patient, caregiver, etc.)

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Makes appropriate introductions and explains personnel roles

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Respects privacy of patient/family by using various areas in facility for conversations, exams, etc.

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Shows evidence of being able to sustain a continuing relationship with the patient

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Uses appropriate language at the proper developmental/educational level for the patient and/or caregivers/family members

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Uses a variety of techniques to elicit information from the patient

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Uses effective listening skills to elicit information

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Uses correct English in written and verbal communication

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Makes the patient comfortable enough to extract all necessary information when engaging in probing conversation

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Ensures the patient understands instructions

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Provides instructions to patients in a variety of ways

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Comments:

Please provide comments about any statements to which you answered "Rarely demonstrates (<25% of the time)" or "Demonstrates in majority of cases (>75% of time)".

Competency:

Work effectively with others as a member or leader of a health care team or other professional group.

Knowledge/Skills/Attitudes Benchmarks:

Takes time to learn the names of other employees

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Shows respect to co-workers and provides information when needed

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Facilitates team communication when in role of team leader

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Assumes the role of consultant where appropriate

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Provides constructive verbal and written feedback to other members of the health care team

Select... Rarely Demonstrates (<25% of the time) Sometimes Demonstrates (25-50% of the time) Demonstrates In Most Cases (50-75% of the time) Demonstrates In Majority Of Cases (>75% of the time) Not Applicable

Medical records are thorough, readable, and done on time

Comments:

Please provide comments about any statements to which you answered "Rarely demonstrates (<25% of the time)" or "Demonstrates in majority of cases (>75% of time)".